THE PENSION BOARDS — UNITED CHURCH OF CHRIST

CHIEF OPERATING OFFICER

Position Specification

 

THE SITUATION

The Pension Boards – United Church of Christ (PBUCC) provide pension, health, and allied benefit programs for employees of churches and affiliated organizations of the United Church of Christ. The number of participants in the programs is about 21,000, and it has about $2.6 billion under management. The Pension Boards’ offices are in the Morningside Heights area of New York City, while the national headquarters of the United Church of Christ are in Cleveland, Ohio. To learn more about the mission and programs of The Pension Boards, go to www.pbucc.org.  

The Chief Operating Officer (COO) of PBUCC will be responsible for managing the day-to-day operations of the organization and serve as the chief executive when the president/CEO is not in the office. The COO will supervise IT operations and health plan operations. In all its operations, PBUCC has about 20 million data transactions per month.

 

ATTRACTIONS

The Pension Boards as a whole is a strong and vital branch of the UCC and has resources to engage in its ministry and looks forward to implementing new programs. The COO will be managing a healthy and stable organization, which is focused on fulfilling its mission, not on its own survival. There were no reductions in force in the recent economic downturn.  

The PBUCC is a diverse and small (70 employees) organization. It is more personal than a corporate benefits group, and the challenges are more interesting. One can see the results of his or her own work quickly and you always know that you are making a difference in the lives of ordained and lay UCC employees. The Pension Boards is always looking for ways to offer more services and products.  

The COO will work in close partnership with Mike Downs, the president/CEO, who has overseen the expansion and effectiveness of the organization since he assumed his position in 2001. Mike and other members of The Pension Boards’ executive team are active and take leadership roles in the national Church Benefits Association, which includes some fifty other denominational groups.  

The COO position is varied and multi-dimensional. The issues that the Pension Boards engages, such as health insurance and pension fund management are current, are current, national concerns. 
 

CRITICAL ISSUES

The COO position is based in New York City; there is no flexibility on job location.  

The position itself is undergoing some transition and it will be a different job after the current officer retires in the spring of 2010. To some extent, the new COO will have to chart a new path. 


THE POSITION

Reports to: President/CEO in parallel with Chief Investment Officer; Treasurer/CFO; General Counsel & Corporate Secretary; Director, Member Services; Director, Human Relations/ Administration; Director Ministerial Assistance, and Director, Public Relations/Communications

Purpose

·         The Chief Operating Officer (COO) is responsible for managing all day-to-day operations of the organization. Through a respectful, constructive, and energetic style, guided by the objectives of PBUCC, the COO provides the leadership, management, and vision necessary to ensure that PBUCC has the proper operational controls, administrative and reporting procedures, and people systems in place to grow PBUCC effectively and to ensure its financial strength and operating efficiency. The COO is responsible for a $3,000,000 budget.

Has direct oversight of the Information Technology Department and Health Plans Operations. The office processes over 20 million transactions a month.

·         Assists the President/CEO in the successful growth of PBUCC with new products and services.

·         Serves as a member of the executive management team in promoting Board policies and shaping overall direction of strategy.  

Key Accountabilities

·         A solid working relationship with the President, Trustees, and Senior Staff.

·         Directs the evaluation and design for all benefit plans of the Pension Boards, including pension, health, dental, life insurance and disability income.

·         Participates in negotiating contracts with outside vendors.

·         Facilitates communications regarding benefit activities, policies, and changes.

·         Provides day-to-day leadership and management that mirror the mission and core values of the organization.

·         Provides programmatic leadership and input for all strategic planning processes with the Board, CEO, and staff.

·         Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate growth objectives.

·         Responsible for the measurement and effectiveness of all internal and external processes. Provides timely, accurate and complete reports on the operating condition of the organization.

·         As requested, act as the Pension Boards’ representative at meetings, seminars and conferences within the UCC and at external professional meetings. 

Key Challenges

·          Strategic Vision and Agility – ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.

·         Thorough knowledge of the Pension Boards, its mission, programs, staff, and operation.

·          Maintaining a current working knowledge of design strategies, legislative environment and regulatory requirements affecting the type of benefit plans administered by the Pension Boards.

·          Analyzing the current technology infrastructure and scope of the next level of information technology and financial systems that support the growth and overall operations.

·          Understands and appreciates UCC denomination.

Background/Experience/Qualifications Required

·         A thorough understanding of Pension, Health and Welfare Benefit systems. A broad experience with the full range of business functions and systems including strategic development and planning, finance and information systems.

·         Strong relationship builder and communicator with experience leading diverse work teams, developing an organization-wide strategy for program excellence.

·         Knowledge of leading edge technology in IT developments and trends as they apply to a data-driven organization with 20 million transactions monthly.

·         An undergraduate degree from an accredited college or university.

·         Strives for excellence in her/his work, and has experience leading others to new levels of effectiveness and programmatic impact.

·         Passionate about the organization’s mission and able to promote and communicate the philosophy, mission and values of the organization to external and internal stakeholders.

·         Supervisory experience.

·         Collegial personal style.

·         Membership in UCC preferred. 

Decision Making Authority

·         Makes decisions in the absence of the President/CEO who travels about half the time. 

Key Relationships

·         Internal: Board of Trustees, President/CEO, and Senior Staff.

·         External: Benefit Plan Consultants and Legal Counsel.
 

The Pension Boards-United Church of Christ is an affiliated Ministry of the United Church of Christ and is an Equal Employment Opportunity Employer.

Candidates and sources, please communicate with Bob Sellery or Katie Wilson, Robert Sellery Associates, Ltd., Washington, D.C.; www.sellery.com: sellery@sellery.com, or wilson@sellery.com; 202.331.0090.

 All inquiries will be kept in strict confidence.


ROBERT SELLERY ASSOCIATES, LTD.
202.331.0090  WWW.SELLRY.COM


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